Running a service-based business such as a restaurant, beauty salon or spa? You’ll probably know how important word-of-mouth recommendations are. What may surprise you is that people trust online reviews as much as word-of-mouth recommendations.
What this means for your business is that having a positive online presence is now more important than ever.
Imagine having an infrastructure set up for your business so that you can easily collect positive reviews on your website and also on review websites such as Facebook. Yelp, and HungryGoWhere. All the hard work is done for you, and all you have to do is to refer your customers to a review-collection website that we’ve specially created for you.
Increase your credibility and popularity.
With reviews, people are able to trust your business. It also shows to others that people are visiting your services, which brings credibility. If you already have a steady stream of customers, it’s even better. We can help you show the world how popular your business is, bringing in even more customers who want to try your service.
Learn what your customers think and how you can improve.
As a service-based business, you are probably constantly looking for ways to improve on your service. With our custom-built infrastructure, you’ll be able to collect advice and thoughts from your customers, so you’ll be able to accurate target what they are looking for, and improve on your business. It’s never too late to start now.
Reputation Management and its importance
With over 11 billion Google searches made monthly, you probably won’t be surprised to know that a large number of these searches are made on businesses. What you may be surprised to know is that most of these business searches are looking for reviews, to find out whether to make a purchase or not.
Did you know that a 1-star increase in Yelp Rating leads to a 5-9% increase in revenue? This was discovered by Professor Michael Luca while conducting a Harvard Business School study. Assuming you have a restaurant in Singapore with a 3-star Yelp rating with 1 million dollars in annual revenue, an increase of 1 star to your rating will bring in an extra of up to $90,000, without any changes to your operating procedure. It’s almost like free money.
Reputation Management is the process of creating credibility and trust for your business. If you don’t have an internet presence for your business, now is high time to start one. If you already do, then let us help you bring it to greater heights. Customers are always looking online to find out more about your business, and if your reviews convey trust and popularity, it’s highly likely that they’ll become your customers.
How is Reputation Management implemented?
At Mighty.Sg, we are dedicated to providing tailored services to each and every client.
We will specially create a custom infrastructure for you to increase your online presence while also growing your positive reviews. As we’re a company based in Singapore, we’ll be well-placed to help you with Singapore Reputation Management. We’ll make trips down to your business to learn more about your business, and then carefully craft a Reputation Management Campaign for you. You’ll be constantly updated on the progress, and you’ll be able to see your presence grow stronger and larger.
Specifically, we’ll create a portal for you to direct your customers to, where they can leave reviews, positive or negative. If they leave positive reviews, they’ll be prompted to share them on social media. If they leave negative reviews, they will be filtered to you, where you can read them and improve on your service.
We’re able to do all these because we only target Singapore Reputation Management. This creates an expertise and experience in working with local companies.
What Mighty.Sg can do for you
We carefully conduct research into your industry/niche and competitors, and present a report on how we can help your business.
As a dynamic team, we’re always open to suggestions to how your business would like to progress. Not only that, but our prices are also all open to discussion.
We carefully outline all the strategies we will use to help your business, so you are well-informed of the Reputation Management campaign.
Because we’re a Singapore-based company, we are in a good position to help you with Reputation Management. We’ll be able to make trips down to your business to find out what’s great about it so we can emphasize on it online.